Messaging Policy
Updated: May 10, 2022
Mobiniti strives to limit the receipt of unwanted SMS messages. To that end, Mobiniti users and customers (“you”) may only send messages through our Service to recipients who have given their consent to being contacted by you. Further, those messages must comply with all applicable laws, communications industry guidelines and standards (including the Consumer Best Practices published by the Mobile Marketing Association), and measures of fairness and decency. By using Mobiniti’s Service, you agree to abide by this Messaging Policy and Mobiniti’s Terms of Use, the terms of which are incorporated here as if restated in full. Unless otherwise noted, defined terms have the same meaning as set forth in the Terms of Use.
Enforcement of Our Messaging Policy
We systematically monitor all communications for violations of this Messaging Policy. If we suspect that a campaign is in violation of this Messaging Policy, we will terminate the campaign immediately.
Additionally, if an individual reports abuse or other violations of this Messaging Policy, we will investigate the report and any identified campaign. If we determine the identified campaign is in violation of our Messaging Policy, it will be shut down immediately.
If an individual believes they have received an SMS message through Mobiniti in violation of this Messaging Policy, the individual should send an email to spam@mobiniti.com with the following information:
Consent and Usage Limitations of Mobiniti’s Messaging Service
We do not tolerate the sending of unwanted SMS messages. By using Mobiniti’s Service, you represent and warrant that the owners of the mobile phone numbers you provide to Mobiniti for mobile marketing or which you otherwise message through Mobiniti’s Service have consented or otherwise opted-in to the receipt of such messages in accordance with the Telephone Consumer Protection Act, its implementing regulations, any applicable state law, and the requirements set forth below. If you are using Mobiniti’s Service as part of a service you are providing to another user or customer, that user or customer must also adhere to these same requirements.
General Consent Requirements
Special Consent Rules
Identify Yourself as the Sender
Unsubscribing and Opting-Out from Marketing Campaigns
Prohibited Content
Even where consent is property obtained, Mobiniti does not allow its users or customers to send certain types of content on our platform. This includes any content that is illegal, harmful, unwanted, inappropriate, objectionable, confirmed to be criminal misinformation, or otherwise poses a threat to the public, even if the content is permissible by law. Other prohibited content includes, but is not limited to: