SMS MARKETING / ENGAGEMENT

Send messages that keep your customers on the line

Segmented messages, automated sequences, and two-way conversations that keep subscribers responding

Customer filling out an SMS opt-in form on a smartphone

THE PROBLEM

Engaging your list shouldn’t be a guessing game

Anyone can collect phone numbers. Keeping those subscribers opening, clicking, and coming back is the most important work. And most operators are still sending the same message to everyone, on no particular schedule, hoping something sticks.

THE SOLUTION

Start targeting with intention

Mobiniti replaces one-size-fits-all messaging with automated sequences and segmented sends. A first-time visitor, a lapsed regular, and your top spender each get the message that’s actually relevant to them, without you managing it by hand.

Coffee cup and pastry on a cafe table beside a phone

Strategic customer communication that runs itself

Segment automatically

Subscribers are organized by location, behavior, or tag. Sends go to the right group at the right time, not the whole list.

Sequence the conversation

Drip messages nurture new subscribers automatically over days or weeks with welcome offers, follow-ups, and conversion pushes.

Catch drop-offs before a loss

Event-based automations fire the moment engagement slips — a missed visit, a lapsed order, an inactive stretch — with a message timed to bring them back.

Build engagement that drives loyalty

Segmentation & Groups

A growing list is only as good as your ability to personalize it. Organize subscribers by location, behavior, or tag from day one, so your list stays live and actionable.

Drip Messages

Schedule drip campaigns to keep your customers in the loop. Strategically sequence information and reminders to maximize return engagement.

Event-Based Automations

Keep event teams and attendees up to date with customized, automated event messages. Whether a customer is walking in the door or needs a follow up a week later.

Loyalty Program & Birthday Automations

Make your customers feel appreciated by automating rewards and incentives for repeat visits and sending a gift on their special day.

Two-Way Inbox

Subscriber replies land in one shared inbox so nothing is managed from a personal phone and no reply gets left unanswered.

Ready to maximize engagement?

Book a Demo

FAQ

How does segmentation work if I don’t have a huge list yet?

Even basic segmentation — new vs. repeat, one location vs. another, opted-in via keyword vs. QR — makes messages immensely more successful. Relevance is more important than scale.

Can I customize the drip sequences, or are they fixed?

They’re fully customizable. Everything from the number of steps, to timing between them, and the content of each message. A welcome series, a trial nurture, and a re-engagement flow can all run differently based on what you’re trying to accomplish.

How do event-based automations know when to trigger?

They fire off activity Mobiniti already has visibility into, like campaign engagement, reply activity, and check-ins made through Mobiniti touchpoints. If you’re hoping to trigger off data from a separate system (a POS or scheduling platform, for example) discuss integrations during setup with our customer support team.

What happens when a subscriber replies?

Replies land in a shared two-way inbox, so nothing depends on a single person and no reply gets missed.

Do I need to build all of this myself?

No. Sequences and automations are set up during onboarding based on your goals, not something you’re expected to configure from scratch right away. From there, you have full flexibility to build additional sequences based on your goals.