Fitness & Wellness

Turn trial members into regulars with SMS that builds customer relationships.

Welcome every newbie, check in when attendance slips, and celebrate the milestones that keep members coming back for more. Mobiniti optimizes personal touchpoints for multi-studio fitness and wellness brands.

Group yoga class stretching on mats in a fitness studio

Trusted by leading, loyalty-driven brands

Customer smiling while reading a text message on her phone

Send the text members are waiting for

A member who feels forgotten stops showing up. Mobiniti puts your studio in their texts, the space they save for people they care about. We help you make the most of that space so members feel seen from their first class to their hundredth.

Built for your members and studio goals

Drip Messages

Turn a free trial into a membership with class recommendations, instructor intros, and membership offers that send automatically, so no trial slips through on a busy day.

Two-Way Inbox

Reply to members in one shared inbox, so managers stop texting members from their personal phones.

Birthday Message Series

Send every member a free class or retail discount a few days before their birthday, without anyone keeping track of hundreds of dates.

Loyalty Program

Reward attendance milestones so your most consistent members feel recognized beyond their monthly payment.

Parent-Child Accounts

Run brand-wide campaigns from headquarters while each studio manages its own members and local promotions.

We’re rated 4.6 for a reason

Running a studio is already a full-time job, so new software shouldn’t add to your to-do list. Our team handles carrier registration for you, walks you through setup on a live onboarding call, and real people answer when you reach out.

4.6 Stars

G2

“Their customer service is the best I’ve ever experienced with any company.”

Steven T.

Fitness & Wellness FAQs

What does setup involve?

We handle carrier registration for you and walk you through setup on a live onboarding call. Registration timelines are set by the carriers rather than by us, so you’ll know what to expect upfront instead of finding out mid-launch.

Do I need to build all of this myself?

No. Your welcome series, trial follow-ups, and birthday messages are set up during onboarding based on your goals. From there, you have full flexibility to build more as your studio grows.

Does Mobiniti work with my scheduling software?

Mobiniti automations fire off activity it already has visibility into, like campaign engagement, replies, and check-ins made through Mobiniti touchpoints. If you want to trigger messages from your scheduling or booking platform, our support team will walk through integration options with you during setup.

Can I bring over my existing member list?

Yes. Existing contacts can be brought in during onboarding, as long as they were originally collected with proper consent.

Can I manage multiple studios?

Yes. Brand-level campaigns are built from one parent account, while each studio manager runs local promotions. One flat fee per account means unlimited users and unlimited locations.

Can members opt out?

Yes, anytime, by replying STOP. It’s automatic and required by law, so your list stays compliant without you managing it manually.

Does segmentation work for a smaller studio?

Yes. Even basic segmentation, like trial members vs. regulars or one studio vs. another, makes your messages more relevant right away. Relevance matters more than list size.